shopping guide
Before purchasing
Beginners
Please read the Terms of Use here .
If you would like to register as a member, please follow the registration procedure on the "Account creation screen".
*Your password is important information for you. Try to set something that is hard for others to guess
Those who have purchased products from this site
Please enter the email address and password you registered on the login screen and log in.
If you forget your ID or password
Please enter your registered email address here and click the "Send" button. Instructions for reissuing your password will be sent to your registered address.
About withdrawal procedure
If you wish to withdraw from membership, please contact us at the email address here (info@bijonirs.com). We will process the withdrawal after confirmation by our company.
About orders without membership registration
Even those who have not registered as members can enjoy shopping.
Please note that you will not be able to use My Page in this case.
product selection
On the product detail page, select the desired item and click the "Add to Cart" button.
*Please note that adding items to the cart does not guarantee inventory.
Purchase price and payment
You can choose the payment method from the following.
Please pay the sum of the displayed price and shipping fee for each product.
Visa／Mastercard／American Express／Shop Pay／Apple Pay／Google Pay
* Depending on the customer's contract status, it may not be possible to use splitting.
* In principle, we do not issue receipts.
postage
Free shipping within Japan
About product delivery
if in stock
We will start shipping preparations as soon as the credit card payment is completed. We usually ship within 1-8 days after payment is confirmed.
*Depending on the purpose of the product or gift, it may take longer.
out of stock
Usually, it will be shipped in about 1-2 months from the order.
Customers in a hurry
Please feel free to contact us if you have any requests or questions. We will do our best to accommodate you.
Handling when the customer is absent
If you are absent, you will receive a notice of absence from the delivery company. Please receive the product after adjusting your desired delivery date during the re-delivery period.
If we are unable to reach you at the contact information listed in the absence notice, or if the address is incorrect, the product will be automatically returned to us.
If the product does not arrive
In the unlikely event that the product does not arrive within 10 days after payment, or if it does not arrive on the specified delivery date, please contact us here .
*Please include your order number when contacting us.
About returned goods exchange
You can return the ordered product within 7 days after receiving the product.
Returns and exchanges will only be accepted in the following cases.
・Unused products
・The product delivered was different from what was ordered
・The delivered product was damaged or damaged.
・Within 7 days after the product arrives
・Products that have not been resized
・Products that are not ordered products
If you wish to return a product, please contact us using the inquiry form.
In addition to the product and its accessories, please also return the delivery note, sales certificate, etc.
*Please note that we cannot accept exchanges after 7 days of product arrival.
We will then contact you regarding the return address and shipping costs (our responsibility).
In addition, if there is no stock that can be exchanged, we will respond with a refund.
In some cases, refunds may be processed.
Please note that refunds may take some time depending on the credit company.
About cooling-off
Cooling-off is a system applied to door-to-door sales. Please note that the cooling-off system does not apply to the sale of products on this site as it is a mail-order sale that is accessed by customers.
About inquiry
Please contact us from here . We will reply to you in order from the person in charge, but it may take some time to reply. Thank you for your understanding.